Administrative Assistant Certificate

Overview

The Office of Training and Organizational Development proposes a certification program tailored to fit administrative professionals. The purpose of the program is to develop our administrative professionals for growth and advancement. The program consists of a mixture of topics related to technology, communication, and interpersonal skills.

Program

To successfully complete the program, the staff member must complete the following requirements:

* Complete the 4-hour Cornerstone course
* Select and complete 8 hours of Core courses
* Select and complete 4 hours of Electives
* Complete the 4-hour Capstone course

Note: All coursework must be complete before the Capstone Course

  • Required Courses

    CORNERSTONE & CAPSTONE
    Cornerstone Hours Capstone Hours
    AFPD 4063
    Career Path: Strategies for Success
    4 AFPD 6808
    Strategic Professional Development
    4
    CORE COURSE BELOW (8 HOURS)
    Course Hours Course Hours
    AFPD 4066
    Be an Owl. Tips on Effective Business Writing
    4 AFPD 5180
    Being a Star Team Player
    3
    AFPD 4065
    How to Communicate With Your Boss
    4 AFPD 5166
    Pests: What They Are and How They Invade Your Time
    3
    NOTE: Four hours of electives courses are also required. Click the Electives link above to view course options.

  • Electives

    ELECTIVES (4 HOURS)
    Course Hours Course Hours
    AFPD 4042
    Dealing with Difficult People
    1 AFPD 9018
    Purchasing Guidelines and Requirements
    2
    AFPD 5167
    Working in a Multigenerational Workforce
    1 AFPD 5116
    Resiliency: Secrets of Successful Employees
    1
    AFPD 5165
    Civility/Professionalism in the Workplace
    1 AFPD 5162
    Managing Office Records and Projects
    2
    AFPD 3477
    Conflict Management
    2 AFPD 5080
    Business Etiquette
    1
    AFPD 1066
    Sharepoint
    2 AFPD 1022
    Excel
    3
    AFPD 1117
    Office 365
    2 AFPD 1023
    Advanced Excel
    3

  • Course Sequencing

    Session Fall Term Spring Term Summer Term
    Once a term AFPD 4063
    Cornerstone--Career Path: Strategies for Success
    AFPD 4063
    Cornerstone--Career Path: Strategies for Success
    AFPD 4063
    Cornerstone--Career Path: Strategies for Success
     A session AFPD 4065
    How to Communicate With Your Boss
     AFPD 5180
    Being a Star Team Player
    AFPD 4063
    Cornerstone--Career Path: Strategies for Success
     C session AFPD 4066
    Be an Owl. Tips on Effective Business Writing
    AFPD 5166
    Pests: What They Are and How They Invade Your Time
     AFPD 4063
    Cornerstone--Career Path: Strategies for Success
    Note: The electives are offered throughout the academic year. Please visit our catalog for the latest listings.

Courses

Be An Owl: Tips on Effective Business Writing

AFPD 4066
As an administrative professional, part of your job may be to construct business communication such as letters, memos, email, or some kind of social media communication. This responsibility requires effective communication with co-workers and perhaps outside stakeholders. Conveying information efficiently is an important skill. This module provides helpful information and resources to understand basic business writing.

Being a Star Team Player

AFPD 5180
Teamwork is a vital part of any organization. Effective teams work in harmony, pitch in when needed, and are available to help their co-workers. Without teamwork, organizations would ultimately fail. This course provides practical suggestions to be a star team player.

Career Path: Strategies for Success

AFPD 4063
This course contains topics aligned with career success. It offers assessments to help you discover your strengths and traits which can help to make informed decisions regarding your career path. Participants will learn skills such as resilience and how to grow in their current role and future career. Employees can apply these strategies while moving onward and upward in the workplace.

How to Communicate With Your Boss

AFPD 4065
There are several best practices related to working with superiors. Some include analysis of personality, analysis of communication style, being loyal, and problem solving skills. This course focuses on strategies for fostering positive working relationships with an important person in the office; your boss.

Pests: What They Are and How They Invade Your Time

AFPD 5166
Time is precious. This is especially true for administrative professionals. In a world where every second counts, administrative assistants often challenged by time constraints. Imagine being able to create more time? How would this help you to be effective? Would you be willing make a slight change to your routine in order to gain time? If so, this is the course for you! You will learn how to navigate through time-drains and create strategies that can stop them.

Strategic Professional Development

AFPD 6808
This is the capstone course for the Administrative Assistant Certification program. The course offers a variety of activities for career development Participants will update their resume, participate in a mock interview. Research professional development opportunities, and provide a program reflection. It is a good wrap up to the certification program in which participants will prepare for their next career opportunity.


How Do I Enroll?

"Course Tracking Sheet"