Communications Certificate


The Communications Certificate Program is a collaborative program designed by Training and Organizational Development with contributions from the Professional Development Advisory Committee. The purpose of the program is to provide professional development focused on improving communication to foster inclusion, empathy, and relational work and learning environments. This self-paced program is designed as an open access program. Upon completion, the participant will receive a certificate.

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  • Curriculum

    Course Hours Course Hours
    PD 5236
    Communication Improved - Conflict Reduced
    1 PD 5876
    Collaborating With Colleagues
    PD 6806
    Effective Communication
    2 PD 5217
    How To Present and Build Effective Presentations
    PD 4085
    Introduction to Marketing and Communications
    2 PD 3478
    Physical Communication
    PD 4084
    FSCJ Web Communications and Procedures
    ELECTIVE COURSES (Choose 10 Hours)
    Course Hours Course Hours
    PD 5081
    Anger Management
    1 PD 5080
    Business Etiquette
    PD 4020
    Enhancing Communication Skills Within the Community College 
    2 PD 4042
    Dealing with Difficult People
    PD 3112
    Escape the Dull Classroom: Tools to Engage Your Students
    2 PD 5232
    Emotional Intelligence - Management Certificate Program
    PD 5220
    Organizational Communication
    5 PD 5178
    Understanding Emotional Intelligence
    PD 3801
    Tools to Facilitate Collaboration
    2 PD 5155
    Universal Design in Learning
    PD 5180
    Being an Effective Team Member
    1 PD 7610
    Conflict Management & De-escalation Techniques
    PD 4065
    How To Communicate With Your Boss
  • Completion Requirements

    To successfully complete the program, the staff member must:

    • Complete 10 hours of required courses
    • Complete 10 hours of elective courses
  • How to Enroll

    The following steps share how to log into myLearning, register for classes, and view registered classes.

    How to access myLearning

    1. Log into
    2. Click on the Employees Tab.
    3. Click on myLearning under Quicklinks.
    4. Log in using your FSCJ credentials.
    5. Alternatively, you can navigate to and log in using your FSCJ credentials.

    How to register for classes in myLearning

    1. Click on the Learning Library tab within myLearning
    2. Browse through the courses or use the search bar and filtering options to locate the class that you want.
    3. Click on the course card and select “Enroll.”
    4. If you are registering for a Live Training, you will also have to click identify the specific session that you want and click “Register” on that session.

    How to view completed classes in myLearning

    1. Access the myLearning page.
    2. Scroll down to the “Completed” section. This section lists all courses that you have successfully completed.

Required Course Descriptions

Collaborating with Colleagues

PD 5876
This course counts for 1 non-credit hour of professional development toward the One Percent Salary Incentive. This training provides ways to improve collaboration with colleagues. Participants will explore how to get the most out of collaboration.

Communication Improved - Conflict Reduced

PD 5236
This course counts for 1 non-credit hour of professional development toward the One Percent Salary Incentive. Effective communication is essential not only for our professional life but for our personal life as well. This interactive Professional Development Training workshop focuses on non-verbal communication, active listening and barriers to effective communication. The workshop will explore how we can learn to effectively resolve conflicts more productively and prevent conflict from occurring with greater understanding of our conflict styles and methods of communication.

Effective Communication

PD 6806
This online course counts toward 2 hours of professional development. It is an overview of how to communicate more effectively verbally and electronically, and it is designed to strengthen your knowledge of verbal communication and digital forms like email, Skype, WebEx and Collaborate. As more of our communication becomes electronic, how we talk and present ourselves through email and electronic meetings is more important than ever.

FSCJ Web Communications and Procedures

PD 4084
This course counts for 1 non-credit hour of professional development. This course covers the rules and procedures for websites laid out by the FSCJ Web team. Learn about, how to get things on the website, and other information you need to understand how the College handles websites and communications.

How to Present and Build Effective Presentations

PD 5217
This course counts for 2 non-credit hours of professional development toward the One Percent Salary Incentive. This course will help you overcome your fear of speaking and provide tips on creating professional presentations. If you are tired of sitting in the crowd and are ready to stand in front, sign up for this course and start preparing for your moment to shine! Please bring upcoming presentation topics you need help with.

Introduction to Marketing and Communications

PD 4085
This course is an introduction to marketing and communications here at the college, what is expected of us, and how best to follow the procedures laid out by the Marketing and Communications Department. Learn more about branding, signage, appropriate logo use and how to create approved FSCJ content.

Physical Communication

PD 3478
This online course counts toward 1 hour of professional development. Learn effective ways to use the physical communication methods available at FSCJ like mail, interoffice mail, and package delivery within the college. Learn the procedures and processes of the mail room and print shop.